Buffalo, Western New York & beyond

A resource for your next step.

Explore local and remote support for work, reentry, financial learning, mental health, and more.

Urgent help

Immediate danger or a crisis?

911 is for immediate emergencies

If you or someone else is in immediate danger, call 911.

Call 911

988 provides crisis support

Call or text 988 for free crisis support through the 988 Lifeline.

Call 988 Text 988

Erie County Crisis Services

The county lists this 24-hour crisis hotline: 716-834-3131.

Call 716-834-3131

988 information Erie County resource guide

Bridgewell Pathways is not an emergency service. The directory is informational only and does not provide diagnosis, treatment, or emergency response. Contact each provider for current service details.

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8 resources found

For your own planning

Planning tools

Seven-day transition planning worksheet

Make room for a routine, one practical work or reentry step each day, and a person you can check in with. Fill it in on screen or print a copy.

Open the worksheet

A starting point, not a recommendation

Browse the directory

Need help finding another local service? 211 WNY

Veterans' support

Online and by phone; Western New York

211 Veterans Resources

Connects local veterans and military families with programs through its dedicated website and 211 WNY specialists, available by phone 24/7.

For: Western New York veterans and military families

Checked Sep 24, 2026

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Veterans' support

130 South Elmwood Ave, Suite 601, Buffalo; virtual visits may be available

Buffalo VA Regional Benefit Office

Helps visitors access VA benefits, including disability compensation, education benefits, life insurance, pensions, and home loans.

For: Veterans, service members, and their families

Checked Sep 24, 2026

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Reentry

120 West Eagle Street, Buffalo

Erie County Reentry Opportunity Center (ROC)

A community-based hub offering free coordinated access to case management, reentry legal assistance, peer support, and employment and benefit navigation.

For: People returning from incarceration and others facing barriers to stability

Checked Sep 24, 2026

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Employment

284 Main Street, Buffalo

Buffalo Career Center

Offers free services to help people in the job search process.

For: Job seekers in Erie County

Checked Sep 24, 2026

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Financial education

1140 Jefferson Avenue, Suite 137, Buffalo

Belmont Financial Education Center

Offers free HUD-certified financial coaching and counseling, credit report review, tax preparation, and educational workshops.

For: Community members

Checked Sep 24, 2026

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Mental-health support

Online guide to Erie County services

Erie County Mental Health Allies

An Erie County guide to local programs, support lines, and other mental-health resources.

For: People looking for local mental-health or crisis support

Checked Sep 24, 2026

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Crisis support

Call, text, or chat in the United States and its territories

988 Lifeline

Free call and text support at 988, with online chat available. You do not have to be suicidal to contact the Lifeline.

For: Anyone seeking emotional or crisis support

Checked Sep 24, 2026

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Clinical referrals

Online locator for the United States and its territories

FindTreatment.gov

SAMHSA's confidential and anonymous searchable locator for mental-health and substance-use treatment facilities.

For: People seeking mental-health or substance-use treatment, and their families

Checked Sep 24, 2026

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